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TERMS & CONDITIONS

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JUST PARTY RENTALS

Info@justpartyrentals.net 

 

Contract & Terms And Conditions

By paying a deposit, the client agrees to all terms and conditions of the rental contract. Reservations / Payment Terms / Cancellation Policies 

When a reservation is placed a $100.00 deposit is required and a signed contract must be received and on file within 24 hours after we issue a client email. If we do not receive a signed contract within 24 hours your order will remain a quote and you run the risk of us not having your equipment reserved for your event. 

By submitting for a reservation & paying the $100.00 deposit, client agrees to all terms and conditions of rental contract & policy agreement. 

● Final payment must be paid on delivery day with cash or credit card, no exceptions.

● Refund Policy: All deposits are non-refundable. Any cancellations within 10 days of the event date will not be honored and the entire contract balance will be due in full. 

 

Delivery / Pick-Up / Set-Up 

 

           Delivery Days:

● Saturday Events: Wednesday - Friday ( Unless Specified ) 

● Sunday Events: Wednesday - Saturday ( Unless Specified ) 

● Any other event days, please allow 1-3 days prior to event day. 

 

           Pick Up Days:

Typical Pick up will be 1-3 days after the event has finished. 

 

      Deliveries:

● All equipment delivered is the customer’s responsibility from the time of delivery to the pick up time. 

● If items need to be transported to a specific area, elevators, upstairs, downstairs or any point of extra time is involved, the customer is responsible for additional charges. 

● We do not set up tables and chairs. They are left stacked under the tent. 

● Table/chair set up and breakdown service is available for an additional fee. 

● If you set up the equipment, it is also your responsibility to break it down into stacks and return it to the place it was delivered

 

        Rental Length & Pick Ups:

● All rentals are considered a one day rental unless otherwise specified and confirmed on the invoice & email. Additional charges may apply if the rental is not ready for pick-up on scheduled pick-up day. 

● Rentals can be extended if discussed prior to event day. ( Additional Charges will apply ) 

● Deliveries & Pick-ups can be moved if discussed prior because of inclement weather or workload. Additional charges will apply if order requires Delivery / Pick-up before or after hours of operation. 

 

Tent Preparation / Install / Breakdown 

● Customer is responsible to ensure the tent & equipment location is completely clear of all obstructions PRIOR TO Just Party Rentals arriving at the event location for tent installation or takedown. 

● Rental items from Just Party Rentals must be left stacked under the tent for pick up in a secure location. 

● Contact person needs to be on location or tent placement needs to be decided and communicated to Just Party Rentals, prior to tent delivery and installation. Additional fees will be applied if tent installation is delayed because either requirement was not met. Tents will not be moved once set-up, without incurring an additional charge. 

● It is the customer’s responsibility to advise Just Party Rentals what is underground prior to tent delivery / installation. We are not responsible for any underground utilities, sprinkler systems, pipes, septic systems, electrical, rocks, etc. 

● Please call 811 if you are not sure where any underground utilities are and a representative will come out and outline that for you. 

● Keep in mind that overhead clearance (i.e., electrical wires, tree branches, etc.) is also necessary. 

● It is the customer’s responsibility to know the permit restrictions / codes for the event location. Just Party Rentals is not responsible for reimbursement of tent rentals for customers who did not check permit policies / codes enforced by local or state agencies.

 

Rental Policies

● Quotes and proposals do not guarantee rental item(s) availability. 

● All charges are for time out – whether or not items are used. 

● Equipment, upon return, is inspected. Clients will be charged for any damages to equipment that cannot be attributed to normal wear and tear. We reserve the right to modify charges for broken, missing, damaged, dirty items up to 72 hours after items have been returned and inspected. 

● Rentals returned beyond dirty or normal wear will be assessed a cleaning fee.

● Rentals returned with staples, tape or any décor resulting in damage will be charged an additional fee, post event. 

● Tents: NO OPEN FIRES UNDER TENTS!! Cleaning fees will be charged for cleaning of tents that have been exposed to being near a fire. Decorations causing damage or are left hanging in tents will be assessed for a cleaning / removal / damage fees. Client to incur these costs upon on-site and/or return inspection. 

 

Loss or Damage of Rental Items

● Customer is responsible for any damage to or loss of equipment, while in customer’s possession. Accrued rental charges may not be applied against purchase charges or repair charges to lost or damaged equipment. Equipment damaged, while in customer’s possession, beyond repair will be paid for - at its replacement cost – when rented. 

● Customer assumes tent and equipment damage and replacement risk, for the following events – not excluding any other reasons noted: vandalism, mischief, theft, accessory item loss – extension cords, charging cords, hdmi cords, remote controls, hardware, etc., damage as a result of overloading, misuse, abuse or improper use of rental equipment; loss due to disappearance of wrongful conversion by a person entrusted with the equipment; equipment returned to another rental company in error, etc. 

● Customer is required to submit police reports to Just Party Rentals for theft, vandalism or damage due to equipment arising from illegal incidents. 

● Responsibility of equipment remains with the customer from times of customer pick up (or delivery) until the time of pick up or return. Please be sure equipment is in a secure location when not in use and protected from the elements. Rentals left in the rain will sustain damage and potential repair or replacement fees.

 

Agreements

● Customer agrees to and shall indemnify and hold Just Party Rentals., harmless from all claims, losses, damages, cause of actions, suits and liability of any kind, including all expenses of courts costs, litigation fees, attorney’s fees, for injury to or death of any person, or damage to any kind of property, or for any breach of contract, arising out of or in connection with this rental agreement and purposes for which this rental agreement was entered into, including but not limited to property damages, injuries and death due to the act, omission, mistake, fault, default or negligence of the customer, its agents and employees, any invitees, any uninvited guests, licensees, guest by invitees of the customer. 

● Any customer who enters into a contract with Just Party Rentals., agrees to have a confirmed and valid credit card on record with us at all times during the rental agreement period. You hereby authorize Just Party Rentals, to store your credit card information and to charge all sums due to us at any time during the term of this agreement, including damages, unreturned items and extra rental fees for items not returned by the due date. 

● Customer also agrees if these fees are assessed and customer disputes these charges, resulting in a chargeback, customer will be charged an additional administrative fee of $35.00 for the cost of supplying the necessary documentation to the credit card company in order to dispute the claim. 

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